Privacy Policy (Notis Privasi)

MK NETSYS ENTERPRISE ("MKNetSys", "we", "us", or "our") respects your privacy and is committed to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us.

1. Information We Collect

We may collect personal data from you in a variety of ways, including when you:

• Fill out a contact form on our website.
• Communicate with us via WhatsApp, email, or phone.
• Request a quote or invoice for our IT services or Custom PCs.

The personal data we collect may include your name, email address, phone number, residential or business address, and details regarding your IT systems necessary for us to provide support.

2. Purpose of Collection

We collect and use your personal data for the following purposes:

• To provide and deliver the IT services, products, or support you have requested.
• To process transactions, generate invoices, and manage billing.
• To respond to your inquiries and offer customer support.
• To send administrative information, such as updates to our terms or services.

3. Data Disclosure and Sharing

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your information only in the following situations:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, hosting services), provided they agree to keep the information confidential.
• Legal Obligations: When required by law or in response to valid requests by public authorities (e.g., SSM, PDRM).

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights (PDPA Compliance)

Under the PDPA, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or incomplete personal data.
• Withdraw your consent for us to process your personal data (which may impact our ability to provide services to you).

6. Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at: